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Voice Technology

Some of our voice projects.
For descriptions of some of our voice projects, see our Projects page.

The voice consultants at Elert & Associates are experienced in integrating the newest of voice technologies, including the following:

  • Voice over IP (VoIP) Telephony
  • PBX/Centrex
  • Voicemail
  • Interactive Voice Response
  • Automatic Call Distribution
  • Wireless Voice
  • Cellular/PCS
  • Paging

Complexity of voice technology designs requires our design team to understand not only simple voice wiring and programming, but also Quality of Service (QoS) aspects of computer networks. We can develop a design that integrates all required technology elements, creating a complete voice solution that may consist of phones, voicemail, interactive voice response, paging, Voice over IP, gateways, and any other systems and services necessary to support your organization.

We have the unbiased answers you need to make the right decisions for your organization. Our designs are vendor and manufacturer independent, allowing for procurement via a Request for Bid (RFB) or Request for Proposal (RFP) process. (See our process for more details.)

For examples of the types of voice technology projects we have completed, see our projects page.