Managed IT Services

Elert & Associates offers a variety of expert IT consulting and support services for your small and mid-sized office. Our goal is to respond promptly and thoroughly to our clients’ technology concerns. We offer support and maintenance for your network, workstations, servers, routers and firewall configurations, and security updates and patches.

Look to our managed services team for:

Network Management

  • 24/7 network monitoring
  • On-site service
  • Support ticket system , emergency, telephone, and email support
  • Planning and budgeting for technology
  • Supplemental IT staffing
  • High level of customer service and experienced team of technicians
  • Vendor and manufacturer-neutral advice and guidance

Fast, friendly, trained technicians are dedicated to helping make technology work efficiently for your business. Our technicians work on-site or remotely to best serve your technology needs.

E&A’s technicians go a step beyond just fixing your computers and making sure your network is running properly. We advise our clients on hardware and software purchases to maximize productivity and help eliminate downtime.

We provide IT consulting to offer the best solutions for your business. An optional IT assessment reviews your current business applications and ensures your IT needs and goals are properly aligned with recommendations that work!

No long-term contracts are necessary unless you want us to customize one for your business. You can choose a flat hourly rate or blocks of non-expiring technician hours to use as needed.

Need new software or hardware to update your technology? Elert & Associates offers our clients substantial discounts on equipment – without markups. To your advantage, we are both vendor- and manufacturer-neutral. Discounted savings are passed on to our clients, and you simply incur a reasonable labor fee for setup.

As our client, your best interest is our first priority!

For more information on Elert & Associates’ managed IT services, please visit www.elertmits.com.

 

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